Client Portal Quickstart (Registration Only)

This article will guide you through the process of signing and registering a new client in the PantrySoft Client Portal interface. This article will cover the default storefront options.

Note:  The Client Portal is optional and does incur additional charges.

Definition

The Client Portal is an e-commerce style ordering tool allowing your clients to self-register, book appointments (optional), and pick out their own items (optional). The Client Portal is designed to work in tablet, smartphone, or desktop web browsers. 

Translation/Language Toggle. At any time, you can click on the globe icon at the top right of the screen to change languages. 

Follow these steps to create a new account and sign in.

  1. Access the Client Portal
    Navigate to your pantry's Client Portal website.
    Login Screen
  2. Create a New Account
    Click or tap Sign Up to create a new account

  3. Enter Your First Name, Last Name, Username, Email, and Password
    Passwords must be at least 8 characters in length and must include at least one uppercase letter (A-Z), lowercase letter (a-z), and number (0-9). Optionally you can enable an account number field which can be used by organizations for a variety of purposes--for example: Student ID.
    Client Account Creation Screen
  4. Save Your New Account Information.
    Click or tap Sign Up to register your information. You will return to the initial login screen.


Registering

Follow these steps to register a new client

  1. Log in
    On the login screen. enter your Username and Password. Click or tap Login.

  2. If This is Their First Visit, a New Client Must Register
    The registration form will already have the First Name, Last Name, and Email information filled out. By default, you must provide at least the following: First Name, Last Name, Date of Birth, Street Address, City, and State.

    Note: If you type in the Postal Code first, it will auto-populate the City and State sections of the form.

    Registration Due Form
  3. Click or Tap Save and Exit