--- title: Exclusive (Item) Tags description: This article explains how to set up exclusivity item tags — special item tags which will permit only certain Clients from seeing those items. --- [Skip to content](https://support.pantrysoft.com/exclusivity-item-tags#main-content) English Show submenu for translations [More support](https://support.pantrysoft.com/kb-tickets/new?hsLang=en) ![pexels-caleboquendo-7807594](https://support.pantrysoft.com/hs-fs/hubfs/pexels-caleboquendo-7807594.jpeg?width=3480&height=892&name=pexels-caleboquendo-7807594.jpeg) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.pantrysoft.com/kb-tickets/new) - [Go to pantrysoft.com](https://app.pantrysoft.com/login) [Go to pantrysoft.com](https://app.pantrysoft.com/login) Welcome to the PantrySoft knowledge base. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.pantrysoft.com/?hsLang=en) 2. [Additional Admin Guides](https://support.pantrysoft.com/additional-admin-guides?hsLang=en) 3. [Inventory Management](https://support.pantrysoft.com/additional-admin-guides?hsLang=en#inventory-management) # Exclusive (Item) Tags ## This article explains how to set up exclusive item tags — special item tags which will allow only certain Clients to see those items. ### Definition In PantrySoft, an **Exclusive Tag** is a tag admins can attach to one or more *Inventory Items* for one or more *Clients.* This allows admins to ensure that only specifically-tagged Clients will see certain specifically-tagged items when visiting the Online Portal Storefront.  **Examples and Use Cases.** In the example featured in the steps below, we'll create a *Zip-Authorized* tag to pair specific items with specific Clients living in an authorized zip code. Another common use of such tags is to tag certain items as *Senior Items* and then only permit their distribution to Clients above a certain age. --- ### Setup: Creating an exclusive Tag ### ![](https://support.pantrysoft.com/hubfs/undefined.png) *Perform the following steps to create a new Item Tag that will serve as an exclusive Tag:* 1. **Open Item Tags** Go to **Inventory-\>Item Tags**. 2. **New Tag** Click New Tag. 3. **Make Tag Exclusive** Design the item tag as you normally would, but also click the *Exclusive* checkbox. (See the *Zip-Authorized* Item Tag in the figure above) 4. **Save and Exit** Click *Save and Exit*. ### Setup: Designating an Item *Exclusive* ![](https://support.pantrysoft.com/hubfs/image-png-Jun-24-2022-08-04-44-07-PM.png) *Perform the following steps to flag an item with your exclusive Tag:* 1. **Edit Item** Open **Inventory-\>Items**. Edit the target item. 2. **Add Tag** Click on one or more of the new exclusive Tags you've set up before-hand. (See the *Zip Authorized* exclusive Tag is selected for the *Resident's Meal* Inventory Item in the figure above). 3. **Save and Exit** Click *Save and Exit*. ### Setup: White-Listing a Specific Client ![](https://support.pantrysoft.com/hubfs/image-png-Jun-24-2022-08-09-36-56-PM.png) *Perform the following steps to permit a specific Client to see one or more Exclusive Items (items tagged in the previous step with an exclusive Tag:* 1. **Load a Client** Load a Client into the Dashboard. 2. **Edit Client** Click on the Edit pencil next to the Client's core information (see Edit Client panel in the figure above). 3. **Tag Client** Grant this Client access to tagged items; choose one or more of your exclusive Tags for the target Client. 4. **Save and Exit** Click Save and Exit. ### Performance: exclusive Tags in Action *This portion must be completed by a PantrySoft Support Specialist* ![](https://support.pantrysoft.com/hubfs/image-png-Jun-24-2022-09-23-40-06-PM.png) **Setup Visit Settings** *Here is how exclusive Tags work in the **Storefront** experience:* - **Non-Tagged Items.** As before, Clients will see all the items not tagged with exclusive Tags. - **White-Listed Exclusive Items.** They will also see items tagged with the same exclusive Tags assigned to their Client record. - **Non-Permitted Exclusive Items.** They will not see items tagged with exclusive Tags for which they have not been white-listed. *Here is how exclusive Tags work in the Dashboard and Kiosk experiences, depending on which mode PantrySoft staff has set up for you (see the second dropdown setting in the figure above:* - ***None*.** Dashboard and Kiosk Visits will not restrict the item list based on exclusive Tags. - ***Warn*.** Dashboard and Kiosk Visits will warn the User when they're about to violate the exclusive of an item (when they're about to add an item restricted from the Visit's Client). - ***Enforce*.** Dashboard and Kiosk Visits will simply omit all items restricted to the Visit's Client. - [Getting Started](https://support.pantrysoft.com/getting-started?hsLang=en#main-content) - 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