Purchasing Text (SMS) Message Credits

This article explains how PantrySoft Admin Users can now purchase SMS Message credits within the application.

Designating a Billing Admin

To purchase text on demand within the app, you must designate a User as the "Billing Admin." This user will have permission to purchase messages and incur billing for your organization. Please complete the following form to designate an admin user on your account who should have Billing permissions: SMS Authorization Form

The PantrySoft Support team will then add the appropriate permissions to the User you designate on the above form. 

Purchase Message Credits 

1. The assigned User will then have access to the Message Purchase Center. 

2. That User can navigate to Setup > Message Purchase.

3. Select "Add New Purchase".

4. The Message Purchase Center Pop-Up will appear. Users can purchase between 500 ($10 worth) and 15,000 ($300 worth) SMS messages at one time.

If more SMS credits are needed, Users can complete a second purchase immediately. 

6. Select an option for payment—either Pay Now with Credit Card or Send an Invoice.

Selecting Pay Now with Credit Card:

You will be directed to a credit card payment form on Pantrysoft.com, where you can complete your transaction. The SMS credits will be available for immediate use. 

Selecting Send an Invoice:

You will be prompted for a Billing Contact name and email, along with any special billing instructions. The PantrySoft billing team will send an invoice to the specified contact. The SMS credits will be available for immediate use.