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Release Notes September 17, 2026

The following updates have been made to the PantrySoft System to give users more flexibility and control over Visit Tickets. 

New Features

Add Item Tags to Visit Tickets

Organizations using Item Tags can now have the option to show Item Tags on Visit Tickets.

How to access:
Settings > Visit Settings > Item Tag Display on Ticket

Screenshot of PantrySoft setting Item Tag Display on Visit Ticket

Details:

  • None - Does not display Item Tags on Visits Tickets
  • Name - Displays the name of the Item Tag on Visit Tickets
  • Acronym - Displays the acronym of the Item Tag on Visit Tickets

Screenshot of PantrySoft Visit Ticket

Notes:
Changes made with this setting will not impact custom Visit Tickets.  

 


API Enhancements & Improvements

The following feature are only applicable to organizations utilizing PantrySoft's API.

Paid Feature: Access to PantrySoft's API is an additional feature set. Please contact support@pantrysoft.com if you'd like to use this feature set and don't yet have it activated in your installation.

Location restrictions are enforced consistently across the API

What's new: We tightened how the API protects client information at restricted locations. If a user can't access a client's location in the app, they now also can't view or change that client's information through the API. This applies to:

  • Client notes
  • Household members
  • Appointments
  • Visits
  • Registrations
  • Credits

Requests for restricted data return a "not found" error. Lists of users also exclude staff at locations the user can't access.

How to enable: No setup needed.