---
title: Signature Collection (Registrations, Visits)
description: PantrySoft includes functionality for collecting signatures — on either the Visit or Registration screens.
---

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# Signature Collection (Registrations, Visits)

## PantrySoft includes functionality for collecting signatures — on either the Visit or Registration screens.

### Definition

You can set up PantrySoft Visits and Registration screens with a dedicated **Signature Collection Widget** or alternatively one or more "Signature" type custom questions (see [Custom Question Creation](https://support.pantrysoft.com/custom-question-creation?hsLang=en)).

*You have two hardware choices for collecting these signatures during a Visit or a Registration:*

- **Touchscreen/ Mouse Signing**. Invite customers to use a touchscreen or the mouse directly in the signature field.
- **Topaz Device.** Invite customer to sign on a dedicated *Topaz* signature device purchased from the Topaz website

---

**Activating Touchpad/ Mouse Signing:**

We are excited to announce that we have recently introduced touchscreen/mouse signatures that requires *no additional hardware or extensions*! If you already use the Topaz signature pad and would like to switch to the mouse/ touchpad method instead, simply remove the Topaz extension from your browser.

### Adding Signature Collection to Visits and/or Registrations

For both Visits and Registrations, PantrySoft has two different kinds of signature collection:

#### Signature Footer/ Dedicated Widget.

*PantrySoft reserves a dedicated, full-page-width signature space at the bottom of every Registration and Visit screen.*

- **Registrations**: In **Setup-\> Registration Settings**, activate the signature widget:  
  (***Show Signature on Dashboard Registration)***. 
    - OPTION: add the agreement language in those same settings:  
      (***Registration Agreement Text***)
    - OPTION: make the signature required:  
      (**Signature on Dashboard Registration Required)**
- **Visits**: In **Setup-\> Visit Settings**, activate the signature widget:  
  (***Show Signature on Visit)***. 
    - OPTION: add the agreement language in those same settings:  
      (***Visit Agreement Text***)
    - OPTION: make the signature required:  
      (***Signature on Visit Required*)**

#### **Custom Registration "Signature" Question**.

*PantrySoft Custom Questions can also collect signatures. You can add as many of these signature questions as you'd like the Custom Question area in a* Visit *or a* Registration*.*

- **Registrations**: In **Setup-\> Registration Questions**, add a *signature* type of custom question to the Registration screens (see *signature* type questions under [Custom Question Creation](https://support.pantrysoft.com/custom-question-creation?hsLang=en)).
- **Visits**: In **Setup-\> Visit Questions**, add a *signature* type of custom question to the Visit screens (again, see *signature* type questions under [Custom Question Creation](https://support.pantrysoft.com/custom-question-creation?hsLang=en)).

### *Topaz*  Signature Pad Overview

For those pantries who wish to use a dedicated signature pad *device* to collect signatures, PantrySoft offers integration with the Topaz brand signature pads.

*To set up either a Registration or a Visit with signature collection, perform the following steps as necessary:*

1. Purchase a Topaz pad.
2. Download the three drivers / software mentioned in Hardware Installation.
3. Turn on Visit and/or Registration signature settings inside PantrySoft.
4. Plug the Topaz pad into your device and let your device finalize installation (i.e., "plug and play")

#### Hardware Purchase

Choose from among Topaz' signature pads.  
Purchase page is here: **[https://www.topazsystems.com/signaturepads.html](https://www.topazsystems.com/signaturepads.html)**

#### Hardware Installation

 PantrySoft uses TOPAZ drivers to interface with signature pad devices. Find the hardware for sale [here](https://topazsystems.com/signaturepads.html) and select any one of them.

Once you've purchased and received your hardware, you'll need to do the following **three things**:

- Download and install the **hardware drivers**.
- Download and install the **app**.
- Download and install the **browser extension**.

*Perform the following steps to set up the signature pad hardware:*

1. Acquire the TOPAZ-compatible signature pad devices you'll need.
2. Install the device drivers from the site, finding your particular model on this page: [https://www.sigpluspro.com/](https://www.sigpluspro.com/)....
3. Download, save, and then run the following TOPAZ app on your computer: [https://www.topazsystems.com/Software/SigPlusExtLite.exe](https://www.topazsystems.com/Software/SigPlusExtLite.exe)
4. Finally, from inside your browser, install the "SigPlusExtLite" browser extension as follows:  
   Chrome: [https://chrome.google.com/webstore/detail/topaz-sigplusextlite-back/dhcpobccjkdnmibckgpejmbpmpembgco](https://chrome.google.com/webstore/detail/topaz-sigplusextlite-back/dhcpobccjkdnmibckgpejmbpmpembgco)  
   Firefox: [https://addons.mozilla.org/en-US/firefox/addon/topaz-sigplusextlite-extension/](https://addons.mozilla.org/en-US/firefox/addon/topaz-sigplusextlite-extension/)  
   Edge: [https://chrome.google.com/webstore/detail/topaz-sigplusextlite-back/dhcpobccjkdnmibckgpejmbpmpembgco](https://chrome.google.com/webstore/detail/topaz-sigplusextlite-back/dhcpobccjkdnmibckgpejmbpmpembgco)

> **Topaz Official Documentation:** For full instructions directly from the manufacturer, visit this page and download the full documentation: 
> 
> [https://www.topazsystems.com/software/sigplusextlite\_userinstall.pdf](https://www.topazsystems.com/software/sigplusextlite_userinstall.pdf)

#### Running *Visits* with Topaz Signatures

After setting up a visit or registration signature field (see above), your intake staff will now see a field appear on those screens. If the field has not been required, staff are free to ignore this field, saving and exiting as normal. 

*Perform the following steps to attach a signature to a visit:*

1. **Click Sign.**   
   A special TOPAZ pop-up will appear containing a field that displays the signature as it is signed.
2. **Confirm Topaz pop-up.**  
   Wait for the bottom of the TOPAZ pop-up to display: "Pad initialized, start signing."
3. **Invite the client to sign.**   
   Note: the pad does not have a "done" button.
4. **Click OK when done.**  
   Click the green check symbol at the top of the pop-up when the client is done signing. A signature will appear in the Signature Scan area of the Visit pop-up.
5. **Save and Exit.**  
   Click Save and Exit

#### Running *Registrations* with Topaz Signatures

 The procedure for running Registration signatures is identical to running visits with signatures (above).

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